DomainPercentage of Items onTestDomain I. Agile Principles and Mindset16%Domain II. Value-driven Delivery20%Domain III. Stakeholder Engagement17%Domain IV. Team Performance16%Domain V. Adaptive Planning 12%Domain VI. Problem Detection and Resolution10%Domain VII. Continuous Improvement (Product, Process, People)9%
Domain IAgile Principles and MindsetTask 1Advocate for agile principles by modeling those principles and discussing agile values in order to develop a shared mindset across the team as well as between the customer and the team.Task 2Help ensure that everyone has a common understanding of the values and principles of agile and a common knowledge around the agile practices and terminology being used in order to work effectively.Task 3Support change at the system or organization level by educating the organization and influencing processes, behaviors, and people in order to make the organization more effective and efficient.Task 4Practice visualization by maintaining highly visible information radiators showing real progress and real team performance in order to enhance transparency and trust.Task 5Contribute to a safe and trustful team environment by allowing everyone to experiment and make mistakes so that each can learn and continuously improve the way he or she works.Task 6Enhance creativity by experimenting with new techniques and process ideas in order to discover more efficient and effective ways of working.Task 7Encourage team members to share knowledge by collaborating and working together in order to lower risks around knowledge silos and reduce bottlenecks.Task 8Encourage emergent leadership within the team by establishing a safe and respectful environment in which new approaches can be tried in order to make improvements and foster self-organization and empowerment.Task 9Practice servant leadership by supporting and encouraging others in their endeavors so that they can perform at their highest level and continue to improve. Domain IIValue-Driven Delivery Define Positive Value Task 1Define deliverables by identifying units that can be produced incrementally in order to maximize their value to stakeholders while minimizing non-value added work. Task 2Refine requirements by gaining consensus on the acceptance criteria for features on a just-in-time basis in order to deliver value. Task 3Select and tailor the team’s process based on project andorganizational characteristics as well as team experience in order to optimize value delivery. Avoid Potential Downsides Task 4Plan for small releasable increments by organizing requirements into minimally marketable features/minimally viable products in order to allow for the early recognition and delivery of value. Task 5Limit increment size and increase review frequency with appropriate stakeholders in order to identify and respond to risks early on and at minimal cost. Task 6Solicit customer and user feedback by reviewing increments often in order to confirm and enhance business value. Prioritization Task 7Prioritize the units of work through collaboration with stakeholders in order to optimize the value of the deliverables. Task 8Perform frequent review and maintenance of the work results by prioritizing and maintaining internal quality in order to reduce the overall cost of incremental development. Task 9Continuously identify and prioritize the environmental, operational, and infrastructure factors in order to improve the quality and value of the deliverables. Incremental Development Task 10Conduct operational reviews and/or periodic checkpoints with stakeholders in order to obtain feedback and corrections to the work in progress and planned work. Task 11Balance development of deliverable units and risk reduction efforts by incorporating both value producing and risk reducing work into the backlog in order to maximize the total value proposition over time. Task 12Re-prioritize requirements periodically in order to reflect changes in the environment and stakeholder needs or preferences in order to maximize the value. Task 13Elicit and prioritize relevant non-functional requirements (such as operations and security) by considering the environment in which the solution will be used in order to minimize the probability of failure. Task 14Conduct frequent reviews of work products by performing inspections, reviews, and/or testing in order to identify and incorporate improvements into the overall process and product/service. Domain IIIStakeholder EngagementUnderstand Stakeholder NeedsTask 1Identify and engage effective and empowered businessstakeholder(s) through periodic reviews in order to ensure that the team is knowledgeable about stakeholders’ interests, needs, and expectations.Task 2Identify and engage all stakeholders (current and future) by promoting knowledge sharing early and throughout the project to ensure the unimpeded flow of information and value throughout the lifespan of the project.Ensure Stakeholder InvolvementTask 3Establish stakeholder relationships by forming a working agreement among key stakeholders in order to promote participation and effective collaboration.Task 4Maintain proper stakeholder involvement by continually assessing changes in the project and organization in order to ensure that new stakeholders are appropriately engaged.Task 5Establish collaborative behaviors among the members of the organization by fostering group decision making and conflict resolution in order to improve decision quality and reduce the time required to make decisions.Manage Stakeholder ExpectationsTask 6Establish a shared vision of the various project increments (products, deliverables, releases, iterations) by developing a high level vision and supporting objectives in order to align stakeholders’ expectations and build trust.Task 7Establish and maintain a shared understanding of success criteria, deliverables, and acceptable trade-offs by facilitating awareness among stakeholders in order to align expectations and build trust.Task 8Provide transparency regarding work status by communicating team progress, work quality, impediments, and risks in order to help the primary stakeholders make informed decisions.Task 9Provide forecasts at a level of detail that balances the need for certainty and the benefits of adaptability in order to allow stakeholders to plan effectively. Domain IVTeam PerformanceTeam FormationTask 1Cooperate with the other team members to devise ground rules and internal processes in order to foster team coherence and strengthen team members’ commitment to shared outcomes.Task 2Help create a team that has the interpersonal and technical skills needed to achieve all known project objectives in order to create business value with minimal delay.Team EmpowermentTask 3Encourage team members to become generalizing specialists in order to reduce team size and bottlenecks, and to create a highperforming cross-functional team.Task 4Contribute to self-organizing the work by empowering others and encouraging emerging leadership in order to produce effective solutions and manage complexity.Task 5Continuously discover team and personal motivators and demotivators in order to ensure that team morale is high and team members are motivated and productive throughout the project.Team Collaboration and CommitmentTask 6Facilitate close communication within the team and with appropriate external stakeholders through co-location or the use of collaboration tools in order to reduce miscommunication and rework.Task 7Reduce distractions in order to establish a predictable outcome and optimize the value delivered.Task 8Participate in aligning project and team goals by sharing project vision in order to ensure the team understands how their objectives fit into the overall goals of the project.Task 9Encourage the team to measure its velocity by tracking and measuring actual performance in previous iterations or releases in order for members to gain a better understanding of their capacity and create more accurate forecasts. Domain VAdaptive PlanningLevels of PlanningTask 1Plan at multiple levels (strategic, release, iteration, daily) creating appropriate detail by using rolling wave planning and progressive elaboration to balance predictability of outcomes with ability to exploit opportunities.Task 2Make planning activities visible and transparent by encouraging participation of key stakeholders and publishing planning results in order to increase commitment level and reduce uncertainty.Task 3As the project unfolds, set and manage stakeholder expectations by making increasingly specific levels of commitments in order to ensure common understanding of the expected deliverables.AdaptationTask 4Adapt the cadence and the planning process based on results of periodic retrospectives about characteristics and/or the size/complexity/criticality of the project deliverables in order to maximize the value.Task 5Inspect and adapt the project plan to reflect changes in requirements, schedule, budget, and shifting priorities based on team learning, delivery experience, stakeholder feedback, and defects in order to maximize business value delivered.Agile Sizing and EstimationTask 6Size items by using progressive elaboration techniques in order to determine likely project size independent of team velocity and external variables.Task 7Adjust capacity by incorporating maintenance and operations demands and other factors in order to create or update the range estimate.Task 8Create initial scope, schedule, and cost range estimates that reflect current high level understanding of the effort necessary to deliver the project in order to develop a starting point for managing the project.Task 9Refine scope, schedule, and cost range estimates that reflect the latest understanding of the effort necessary to deliver the project in order to manage the project.Task 10Continuously use data from changes in resource capacity, project size, and velocity metrics in order to evaluate the estimate to complete. Domain VIProblem Detection and ResolutionTask 1Create an open and safe environment by encouraging conversation and experimentation, in order to surface problems and impediments that are slowing the team down or preventing its ability to deliver value.Task 2Identify threats and issues by educating and engaging the team at various points in the project in order to resolve them at the appropriate time and improve processes that caused issues.Task 3Ensure issues are resolved by appropriate team members and/or reset expectations in light of issues that cannot be resolved in order to maximize the value delivered.Task 4Maintain a visible, monitored, and prioritized list of threats and issues in order to elevate accountability, encourage action, and track ownership and resolution status.Task 5Communicate status of threats and issues by maintaining threat list and incorporating activities into backlog of work in order to provide transparency. Domain VIIContinuous Improvement (Product, Process, People)Task 1Tailor and adapt the project process by periodically reviewing and integrating team practices, organizational culture, and delivery goals in order to ensure team effectiveness within established organizational guidelines and norms.Task 2Improve team processes by conducting frequent retrospectives and improvement experiments in order to continually enhance the effectiveness of the team, project, and organization.Task 3Seek feedback on the product by incremental delivery and frequent demonstrations in order to improve the value of the product.Task 4Create an environment of continued learning by providing opportunities for people to develop their skills in order to develop a more productive team of generalizing specialists.Task 5Challenge existing process elements by performing a value stream analysis and removing waste in order to increase individual efficiency and team effectiveness.Task 6Create systemic improvements by disseminating knowledge and practices across projects and organizational boundaries in order to avoid re-occurrence of identified problems and improve the effectiveness of the organization as a whole.
ToolkitThe examples illustrate the breadth of the toolkit, but are NOT meant to provide an exhaustive list of all techniques and tools in the toolkitAgile Analysis and Design Including but not limited to:product roadmap user stories/backlog story maps progressive elaboration wireframes chartering personas agile modeling workshops learning cycle collaboration gamesAgile Estimation Including but not limited to:relative sizing/story points/T-shirt sizing wide band Delphi/planning poker affinity estimating ideal timeCommunicationsIncluding but not limited to:information radiator team space agile toolingosmotic communications for co-located and/or distributed teams two-way communications (trustworthy, conversation driven) social media–based communication active listening brainstorming feedback methods ToolkitThe examples illustrate the breadth of the toolkit, but are NOT meant to provide an exhaustive list of all techniques and tools in the toolkitInterpersonal skills Including but not limited to: emotional intelligence collaboration adaptive leadership servant leadership negotiation conflict resolution Metrics Including but not limited to: velocity/throughput/productivity cycle time lead timeEVM for agile projects defect rate approved iterations work in progress Planning, Monitoring, and AdaptingIncluding but not limited to: reviews Kanban board task board timeboxing iteration and release planning variance and trend analysis WIP limits daily stand ups burn down/up charts cumulative flow diagrams backlog grooming/refinement product-feedback loopToolkitThe examples illustrate the breadth of the toolkit, but are NOT meant to provide an exhaustive list of all techniques and tools in the toolkitProcess ImprovementIncluding but not limited to:Kaizen the Five WHYs retrospectives, intraspectives process tailoring/hybrid models value stream mapping control limits pre-mortem (rule setting, failure analysis) fishbone diagram analysisProduct Quality Including but not limited to:frequent verification and validation definition of done continuous integration testing, including exploratory and usabilityRisk Management Including but not limited to:risk adjusted backlog risk burn down graphs risk-based spike architectural spikeValue-BasedPrioritization Including but not limited to:ROI/NPV/IRR compliance customer valued prioritization requirements reviews minimal viable product (MVP) minimal marketable feature (MMF) relative prioritization/rankingMoSCoWKano analysis
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